Frequently Asked Questions

iTraq Nano

General Questions

Is iTraq Nano a real-time tracker?

How does the iTraq Nano work?

Will iTraq Nano work worldwide?

How small is iTraq Nano?

Is iTraq Nano water resistant?

Where can I find iTraq Nano User Guide?

Schedule

Can I change the reporting schedule anytime?

How often does iTraq Nano report its location?

Battery Life and Charging

How do I charge my iTraq Nano?

How often do I need to recharge my iTraq Nano?

SOS button

Does iTraq Nano have SOS button?

Legal

What is return policy?

Mobile Application

How can I activate my iTraq Nano?

I forgot my password. How can I reset it?

How can I share iTraq Nano with my family members?

How can I remove someone from the shared list?

How can I delete iTraq Nano from my account?

How can I customize Guard Zone?

How can I change email address of my account?

Can I install the iTraq Mobile App on iPad?

Subscriptions

Why do I need to buy an iTraq Subscription?

How much does an iTraq Subscription cost?

How can I pay for the iTraq Subscription?

How do I activate Unlimited Reporting Plan?

How can I update my payment information?

How do I transfer my subscription from one device to another?

How can I cancel my subscription?

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