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Frequently Asked Questions
iTraq Nano
General Questions
Is iTraq Nano a real-time tracker?
How does the iTraq Nano work?
Will iTraq Nano work worldwide?
How small is iTraq Nano?
Is iTraq Nano water resistant?
Where can I find iTraq Nano User Guide?
Schedule
Can I change the reporting schedule anytime?
How often does iTraq Nano report its location?
Battery Life and Charging
How do I charge my iTraq Nano?
How often do I need to recharge my iTraq Nano?
SOS button
Does iTraq Nano have SOS button?
Legal
What is return policy?
Mobile Application
How can I activate my iTraq Nano?
I forgot my password. How can I reset it?
How can I share iTraq Nano with my family members?
How can I remove someone from the shared list?
How can I delete iTraq Nano from my account?
How can I customize Guard Zone?
How can I change email address of my account?
Can I install the iTraq Mobile App on iPad?
Subscriptions
Why do I need to buy an iTraq Subscription?
How much does an iTraq Subscription cost?
How can I pay for the iTraq Subscription?
How do I activate Unlimited Reporting Plan?
How can I update my payment information?
How do I transfer my subscription from one device to another?
How can I cancel my subscription?
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